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About Cloud Edition

Cloud Edition for Lustre software is a scalable, parallel file system purpose-built for HPC. Ideally suited for dynamic, pay-as-you-go applications, from rapid simulation and prototyping to cloud bursting peak HPC workloads, Cloud Edition for Lustre software helps maximize storage performance and cost-effectiveness with GCP.


Please Note: Lustre is a cluster solution that REQUIRES multiple instances. Please be aware that the pricing details may vary depending on your cluster configuration.


Launching Lustre on Google Marketplace

Cloud Edition can be launched on Google Marketplace by navigating to the link below and selecting Deploy

Cloud Edition for Lustre software - Global Storage


Install Guide

Instructions for setting up a cluster can be found here:

Setup a Lustre Cluster on Google Cloud Platform



Support Details

Cloud Edition is supported by the Lustre experts at Whamcloud. Product support includes software updates, patches, and fixes to ensure a stable, flexible, and robust storage environment that leverages the benefits of cloud-based infrastructure.


Engaging Support

 

The mechanism to engage support is to submit a request for the Cloud Edition for Lustre Software product through e-mail. You will have to register the first time you use the Web Portal but that will allow you to see and access all your tickets.

 

Information Requested

 

When reporting an issue be as specific as possible about its nature (installation, configuration, and so on), and include information about the instance types and any underlying software used in your configuration, including: 

    • What is the name of the site/installation?
    • Which operating system (OS) and OS version are you using?
    • Number of Object Storage Servers (OSS)?
    • Number of Metadata Servers (MDS)?

 

NOTE: tickets filed are confidential and are not publicly viewable.





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